Terms of service

1. Who we are

This website (mewvelle.com) and the Mewvelle brand are operated by Pol Ruiz Vicente,  with registered address at mewvelle.com . Contact: mewvelle@outlook.com.

2. Acceptance of these terms

By visiting our website or placing an order, you agree to these Terms of Service, our Refund Policy, our Shipping Policy and our Privacy Policy. If you don't agree, please don't use the website.

3. Products

  • Mewvelle Cat Grass Teething Sticks are a treat for cats. They are not a medicine and are not intended to diagnose, treat, cure or prevent any disease.
  • They don't replace a balanced diet, dental care or regular veterinary check-ups. If your cat has a health condition, ask your vet before introducing a new treat.
  • Always supervise your cat while chewing and keep fresh water available.
  • Product images are for illustration. Packaging and appearance may vary slightly.

4. Prices and payment

  • Prices are shown in the currency displayed at checkout and include any discounts applied to your order.
  • Payment is taken when your order is placed. We accept the payment methods shown at checkout.
  • We may change prices or offers at any time. The price that applies is the one shown when you place your order.
  • If a product is listed at an incorrect price due to an error, we may cancel the order and refund you in full.

5. Orders

  • Your order is confirmed once you receive our confirmation email.
  • We may refuse or cancel an order if a product is unavailable, if we suspect fraud, or if the order information is incomplete or incorrect. In that case you'll receive a full refund.

6. Shipping, returns and refunds

Shipping is covered by our Shipping Policy. Returns and refunds are covered by our Refund Policy and its 60-Day Satisfaction Guarantee.

7. Intellectual property

All content on this website, including the Mewvelle name, logo, text, images and videos, belongs to Mewvelle or is used with permission. You may not copy or reuse it without our written consent.

8. Use of the website

You agree not to misuse the website, including attempting to access it without authorization, interfering with its operation or using it for fraudulent purposes.

9. Limitation of liability

To the extent permitted by law, Mewvelle is not liable for indirect or consequential damages arising from the use of the website or our products. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits rights you have under applicable consumer protection laws.

10. Changes to these terms

We may update these terms from time to time. The version published on the website when you place your order applies to that order.

11. Governing law

These terms are governed by the laws of EEUU, without prejudice to any mandatory consumer protection rules of the country where you live.

12. Contact

Questions about these terms? Email us at mewvelle@outlook.com.